Manager, Allied Health, Professional Practice & Spiritual and Cultural Care (RFT 1.0 FTE)

POSITION SUMMARY: The Manager, Allied Health Professional Practice & Spiritual and Cultural Care provides operational leadership and oversight for an integrated portfolio supporting psychology, occupational therapy, social work, recreational therapy, dietetics and others as appropriate. The role is accountable for advancing high-quality, evidence-informed professional practice that strengthens discipline-specific standards, supports workforce development, and promotes safe, effective, and person-centred care across the organization. DUTIES:

• Lead and support the Allied Health Professional Practice team through visible leadership, coaching, and mentorship to promote engagement, accountability, and professional development.
• Manage human resources functions including recruitment, onboarding, scheduling, workload management, performance evaluation, and succession planning.
• Ensure staff compliance with professional practice standards, regulatory requirements, mandatory training, and education.
• Monitor and evaluate adherence to standards of care, best practices, and protocols through audits, observations, and quality reviews.
• Analyze workforce, quality, and safety metrics to identify trends, gaps, and opportunities for continuous improvement.
• Lead and support quality improvement initiatives, innovation, and the integration of research, clinical scholarship, and evidence-informed practice.
• Collaborate with peers, senior leadership, physicians, and internal and external stakeholders to align departmental and organizational priorities.
• Act as a liaison across departments to support coordinated service delivery and organizational initiatives while maintaining effective working relationships.
• Lead and support change initiatives, including the implementation of new systems, workflows, technologies, and service delivery models.
• Ensure clear, timely, and consistent communication and proactively address stakeholder concerns.
• Participate in budget development and management, ensuring responsible resource allocation and financial sustainability.
• Identify and mitigate operational, financial, and reputational risks while ensuring compliance with legislation, policies, collective agreements, and regulatory requirements.
• Collaborate with Human Resources and Labour Relations to support effective labour relations and grievance resolution.

QUALIFICATIONS:

• Graduate degree (Master’s or Doctorate) required in Psychology, Social Work, Occupational Therapy, or a related field.
• Minimum of five (5) years of progressive clinical and/or leadership experience. 

Knowledge, Skills & Abilities

• Demonstrated leadership and team management skills, with the ability to motivate, coach, and develop staff within a healthcare environment.
• Strong knowledge of allied health professional practice standards, scopes, and competencies.
• Ability to analyze data and interpret workforce, quality, and safety metrics to drive evidence‑informed decision‑making and continuous improvement.
• Proven experience leading change management initiatives and effectively supporting staff through organizational change.
• Excellent communication and interpersonal skills, with the ability to engage and collaborate with diverse internal and external stakeholders.
• Strong problem‑solving and critical thinking skills, with experience managing complex and escalated issues.
• Knowledge of healthcare legislation, regulatory requirements, and collective agreements.
• Financial and resource management skills, including budgeting and the efficient allocation of resources.
• Experience with quality improvement methodologies, patient safety initiatives, and risk management practices. 
• English level A- is mandatory in oral comprehension, expression, reading and writing.  Bilingual (English/French) is considered an asset.   

REWARDS AND BENEFITS:

• In this position, you will be entitled to a comprehensive benefits package including but not limited to; extended health, dental and vision coverage, and strong employee and family wellness support. Additional details will be provided at the time of offer.  
• Industry-leading HOOPP defined benefit pension plan—providing predictable, secure retirement income and long-term financial confidence. 
• Our current hybrid model requires employees to work on-site three days per week. This schedule supports collaboration while offering flexibility. Please note that on-site requirements may change at any time based on operational needs.