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Nationwide Children's Hospital

Administrative Support III

1w

Nationwide Children's Hospital

US · Full-time · $40,000 – $55,000

About this role

Works 40 hours per week from 8:00am to 4:30pm, Monday through Friday at a stand-alone biorepository facility off campus. Serves as one of two team members supporting the entire facility, including greeting and triaging all visitors and allowing access to the building. This is not a traditional admin support role.

Performs a wide variety of complex administrative activities for a Section Chief or VP, and others as assigned. Schedules appointments and meeting locations; coordinates business events. Manages travel arrangements including air reservations, hotels, and car rentals; develops itineraries in alignment with NCH standards; completes reimbursement requests.

Provides excellent service to internal and external customers by applying best practices and standard operating procedures. Anticipates problems and proposes solutions in advance. Coordinates special projects within the assigned department and may provide assistance in training and orientation of colleagues.

Creates moderately complex correspondence, spreadsheets, and visual presentations for projects. Operates in a small team of two at the biorepository facility handling all other duties as assigned. Builds skills through required Ambassador Program completion within first 12 months.

Requirements

  • High School Diploma or Equivalent
  • Business-related or professional development coursework preferred
  • 3 years administrative experience preferred
  • Experience in a healthcare environment preferred
  • Must complete Ambassador Program within first 12 months of employment
  • Computer skills
  • Decision making
  • Problem solving

Responsibilities

  • Schedule appointments and meeting locations; coordinate business events
  • Manage travel arrangements including air reservations, hotels, and car rentals
  • Develop travel itineraries in alignment with NCH standards; complete reimbursement requests
  • Provide excellent service to internal and external customers; anticipate problems and propose solutions
  • Coordinate special projects within assigned department
  • Provide assistance in training and orientation of colleagues
  • Create moderately complex correspondence, spreadsheets, and visual presentations
  • Greet and triage visitors; allow access to building and perform all other duties as assigned